CustomerInformation
How to order
To find the item you want, you can:
- Use the search option
- Select items from the different categories located at the top of the page or on the left hand side.
Many products come in a range of sizes and colour options. You can choose using the drop down menus.
See size guide to check the manufacturer sizes.
Choose the quantity of the product. Some items have further discounts based upon the quantity of the products purchased. These reductions can be found just underneath the product description and in the shopping basket.
Purchasing your goods with us is designed to be simple, quick and secure. Before you order; please ensure that:
- You have ordered the correct size and colour for the product (if applicable)
- You are aware of the expected delivery dates for the product
- The desired quantity is correct
- You have read the terms and conditions
Once you have added a product to your shopping basket you can either continue shopping or proceed to checkout.
You have four options for checkout.
- Debit and credit cards can be used using Paypal Pro during the checkout.
- You can pay using PayPal if you have an account. Payments can be made via your bank account or with a credit/debit card. It is free to open a PayPal account and only takes a couple of minutes. PayPal is a secure network used by millions across the world to pay and accept payments. All you need is an email address.
- You can send a cheque made payable to Sport4Real Ltd and send to Sport4real Ltd , Unit 3, Moor Farm Road West, Airfield Industrial Estate, Ashbourne, DE6 1HD. Please be aware that your product will only be dispatched upon clearance of the payment into our bank account.
- Payment can be made by direct bank transfer. (BACS) Contact us for our bank details if you would like to use this option.
After checkout, you will need to fill in the relevant fields which include Name, Address and E-mail address.
You will receive an order confirmation via email once your order has been submitted. The details will include the product size, quantity and delivery address.
Further emails will also be sent to confirm the payment and when your product has been dispatched.
Alternatively, you can download the order form and post the order. All other payment options are accepted with the posted order form.
Purchase order forms are accepted from schools, colleges, 6th forms and universities. Please email info@sport4real.com to apply for this method of payment.
Delivery Charges
Sport4real Ltd provide very competitive prices for all of our products and we do not hide the postage costs into the product prices to provide "FREE DELIVERY." To keep our product prices to a minimum, we do charge for postage and packaging.
The cost of postage and packaging is calculated on the weight and size of the parcel. This cost is automatically calculated with your order and it can be seen during the checkout stage before you confirm to complete the order.
UK postage will be sent by either royal mail or courier depending upon the size and weight of the parcel.
European postage will be sent by Royal Mail (Airmail) or courier depending upon the size and weight of the parcel.
Email info@sport4real.com for a shipping cost to outside the European Union.
If you set up a club page on our website, free delivery may become available. Contact us at info@sport4real.com for further details.
For further details regarding delivery, see our terms and conditions.
Cleaning suggestions
Sport4Real Ltd sell professional products of the highest quality and recommend that you always follow the manufacturer guidelines when washing and drying the garments.
Avoid leaving the garments bundled together when damp or soiled after a game.
Please note that discoloration may occur due to grass or mud stains etc which may not be able to be removed by washing.
The following steps may be useful to prolong the life of the garment:
- Soaking garments in luke warm water and detergent (approx 2 hours) as soon as possible after use can reduce discolouration.
- The use of pre-wash soakers will assist in the removal of stains, particularly with white kits.
- Use at least an equal amount of water by volume to that of the garment being soaked or washed.
- Utilise the pre-wash programme on automatic washing machines.
- Do not overload the washing machine.
Wash dark colours separately in low temperatures, Rinse thoroughly, hang to dry, cold iron- Do not bleach, do not iron custom printing.
- Printed garments such as rain jackets should be washed at 30 degrees with the garment turned inside out.
- Do not iron any printed logos.
- PLEASE DO NOT USE FABRIC CONDITIONER ON GARMENTS
Safebuy
The SafeBuy Assurance Scheme for web-based retailers is operated by Software Research Ltd
The Scheme, amongst other things, requires web retailers to:
- Adhere to the terms of the Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications;
- Conform to the Data Protection Act 1998;
- Provide security for the processing of credit card transactions;
- Clear presentation of all costs including delivery charges and VAT.
- Effective communication systems with name, address and contact phone number.
- Include physical location and contact details for themselves on their website;
- Display the total price consumers must pay for goods including delivery costs and provide a clear explanation of the delivery procedures;
- Advise the consumer if
' cookies' are required for the processing of data; - Not use
' spam' for marketing purposes; - Avoid exploitation of children
Further information about this scheme is available at www.safebuy.org.uk
Our SafeBuy Accreditation No. is 1001062
VAT Registration
Our Vat number is GB 142 7468 06
Manufacturer brochures
Email info@sport4real.com if you would like to receive a pdf file containing the manufacturer's products.
Further information
Check our Frequently Asked Questions